CI Shareholder/Stockholder Letter Transcript:
Healthy Today.
Building a Better
Tomorrow.
THE CIGNA GROUP 2023 ANNUAL REPORT
OUR MISSION
To improve the health
and vitality of those we serve.
A L E T T E R F R O M DAVI D M . CO R DA N I ,
CHAIRMAN AND CHIEF EXECUTIVE OFFICER,
THE CIGNA GROUP
Healthy today.
Building a better
tomorrow.
Throughout 2023, a common theme emerged in my conversations
with clients and partners, civic and business leaders, co-workers,
health care industry professionals, and others.
People want more than just bearing the disruption and challenges
that have become commonplace in the U.S. and around the world.
They want to thrive and live their most healthy, productive, and fulfilling
life. At The Cigna GroupSM, we call this vitality and helping improve
it for the individuals, businesses, and communities we serve is a
driving force for our company.
From life-changing new treatments and improved insights to more
personalized, coordinated care, the tools have never been better. While
the needs are clear, the challenges, however, have never been greater.
According to our second annual Vitality in America study, overall vitality
levels among U.S. adults have plateaued. Additionally, many individuals are
increasingly struggling with their physical, emotional, and financial health
and well-being. When this happens, people struggle. When that happens,
companies struggle. And when that happens, communities struggle.1
I remain optimistic even in the face of these challenges. Our determination
to support greater vitality continues to strengthen. As I visited dozens of
large and small communities in 2023, I saw firsthand what can be achieved
when like-minded individuals combine their collective knowledge, depth
of resources, and shared commitment to action.
In that same spirit, I m proud to report the progress we made across
The Cigna Group in 2023. The strong performance and achievements
of our approximately 72,500 co-workers globally underscored our
commitment to a Healthy Today as we delivered top-quality access
to care, affordable treatment options, and day-to-day support for our
customers and patients, employer clients, and health plan partners.
2 THE CIGNA GROUP 2023 ANNUAL REPORT
At the same time, we are leveraging our capabilities and expertise to look
toward the future by Building a Better Tomorrow. This requires that we not just
understand what our stakeholders currently need from us but also anticipate
what they will need tomorrow and meet them there with industry-leading
services and support.
Healthy Today: Our results and our progress
2023 was a very strong year of consistent performance and sustained growth for
The Cigna Group. Our company:
Grew full-year total revenues to $195.3 billion, an increase of 8% year over year.2
Achieved shareholders net income for 2023 of $5.2 billion, or $17.39 per share,
and adjusted income from operations of $7.4 billion, or $25.09 per share.2, 3
Generated cash flow from operations of $11.8 billion, an increase of
36% year over year.2
Expanded our total share repurchase authority to $11.3 billion, representing
a value-enhancing deployment of capital. We expect to repurchase at least
$5 billion in common stock by the end of the first half of 2024, as well as use
the majority of our discretionary cash flow for share repurchase this year.4
Our determination
to support greater
vitality continues
to strengthen.
3 THE CIGNA GROUP 2023 ANNUAL REPORT
3/15/2024 Letter Continued (Full PDF)