On this page of StockholderLetter.com we present the latest annual shareholder letter from Cigna Group — ticker symbol CI. Reading current and past CI letters to shareholders can bring important insights into the investment thesis.

 •  3/14/2025 Letter Continued (Full PDF)
 •  3/17/2023 CI Stockholder Letter
 •  3/15/2024 CI Stockholder Letter
 •  More "Diagnostics" Category Stockholder Letters
 •  CI Benford's Law Stock Score = 91

CI Shareholder/Stockholder Letter Transcript:

THE CIGNA GROUP 2024 ANNUAL REPORT
Purpose
Performance
THE CIGNA GROUP 2024 ANNUAL REPORT

PURPOSE AND PERFORMANCE:
MEMPHIS SPOTLIGHT

Improving the health and vitality
of those we serve has never been
more important. We accomplish
this through our purpose and
our performance.
Our reach extends far and wide to all residents   
and includes improving nutrition and lifestyle habits
through the Healthier 901 initiative with Methodist
Le Bonheur Healthcare and providing resources and
support in high-need areas with Memphis Medical
District Collaborative. We are fostering the health and
well-being of local youth with the YMCA of Memphis &
the Mid-South and offering exclusive benefit plans to
small businesses with the Greater Memphis Chamber of
Commerce to keep employees healthy and productive.
THE CIGNA GROUP 2024 ANNUAL REPORT
Our purpose to serve   to support and uplift
communities   drives our performance   to improve
patient outcomes, create better access to care, and
ensure safe, quality health care for people around
the world. A solid example of this is in Memphis,
Tennessee, where our deep partnerships and
unwavering commitment have a strong, lasting
impact on the local community.
Many of our colleagues across Cigna Healthcare  ,
Express Scripts Pharmacy by Evernorth   and
CuraScript SD by Evernorth   happily call Memphis
home and work diligently to serve their community.
Our patient care advocates and care team members
at each Therapeutic Resource Center   from Accredo
by Evernorth  , our full-service specialty pharmacy,
strive to improve the quality of life of those with
complex medical conditions.
With purpose and performance at heart, together with
our partners, we are devoted to ensuring our mission
is felt throughout the entire Memphis community.
2

Purpose and
performance
A L E T T E R FSREO
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E. CORDANI
A L E T TE R F ROM DAVID M. CORDANI
CHA IRMA N A ND CHIEF EXECUTIVE
O FFICER, THE CIG NA G RO U P
3
One of the most valuable, educational
ways I invest my time is traveling to
our different locations and engaging
with our many stakeholders across the
continuum of care, including clients,
members, health systems, community
officials and our own colleagues,
among others.
In communities across the country
and around the world, I hear stories
about how we make a positive impact
for those we serve. It may be through
the work that our more than 20,000
clinical colleagues1   nurses, pharmacists,
physicians, and social workers   do
annually to support approximately
65,000 patients with life-saving cancer
care treatment;2 treat nearly 22,000
specialty patients in their homes;2
dispense nearly 95 million home
delivery and specialty prescriptions;2
or support approximately 125,000 births.2
Or through the support of our advocates,
coaches, case managers, and registered
dieticians serving millions of customers

every day. Or perhaps even through the
discretionary efforts of our colleagues,
who in 2024 collectively volunteered
approximately 90,000 hours serving the
communities in which we live and work.3
At the same time, I also hear stories
about the many who need more from
health care. Let me share one example
with you from a recent visit I had in
my travels to hear from those we serve.
We know that these struggles are not
an isolated example. They summarize
the reality facing many people today, and
the challenges of the health care system.
Too often the dialogue on health care
resides at the system level. We focus on
big questions, such as these: How will we
ensure continued drug price affordability
in the wake of rapid pharmacological
innovation? How can we drive waste out
of the system, which currently accounts
for approximately 25% of health care
costs?4 To be sure, these are important
questions. But for many individuals,
these are not the primary questions
they are asking. As our client exemplifies,
they are focused on navigating care and
scheduling appointments; anticipating
costs and if their treatment is going to be
affordable, and how long will any needed
approvals take?
Building a more sustainable model
for health care is not simple. That
is because there are two important
As a company, as an industry, and as a
nation, while solving at the system level
is of the utmost importance, equally
One of our valued employer clients,
a leader in local government, talked to
me about the bus drivers the city employs
and support for their health care needs.
Bus drivers often struggle to take time
away from their hourly jobs to get the
care they need, and to find care they
can afford. If a driver gets sick, it   s not
hard to imagine how navigating the
complexities of our current health care
system   all while trying to heal   can
become untenable and even dispiriting.
THE CIGNA GROUP 2024 ANNUAL REPORT
It is our mission to improve the health
and vitality of those we serve. Full stop.
It   s this mindset that drives us in every
decision and every interaction.
dynamics happening. At one end of the
spectrum is the health care system itself,
a system heavily oriented toward sick
care rather than health care; it is facing
numerous challenges that are burdening
its resources and driving up costs.
At the other end are the individuals
that the system is intended to serve.
These individuals have more physical
and mental burdens that they need
addressed, as well as expectations   
largely shaped by the real-time support
and convenience they experience in
other industries   that the system is
struggling to meet.
4



 3/14/2025 Letter Continued (Full PDF)