CIA Shareholder/Stockholder Letter Transcript:
Contact or call us at +1 512.837.7100
Citizens, Inc. sells life insurance and Critical Illness insurance through its licensed subsidiaries.
CITIZENS, INC. | 2025 Annual Report
Contact us today at www.citizensinc.com
CITIZENS, INC.
2025 Annual report
INSURANCE IS A PROMISE MADE,
CITIZENS IS A PROMISE KEPT.
Citizens, Inc. sells life insurance and Critical Illness insurance
through its licensed subsidiaries.
GLOBAL PRESENCE
OVERVIEW
Citizens, Inc. continues to build on its evolution into a high-growth company in the life insurance field with a strong
global foundation. Unlike traditional life insurance companies that grow at the pace of inflation, Citizens is delivering
stability with accelerated growth.
Europe
With policyholders in more than 80 countries, our international presence remains a key strength, while our expanding
U.S. final expense business is driving increased scale and long-term value creation.
West Asia
As we look ahead, we expect continued momentum, with management projecting revenue and profit growth through the
full year 2026, supported by expanding niche markets, a rapidly growing sales force, and disciplined product development.
Our unique white-label distribution approach, which enables partners to brand our products while we manage underwriting
and administration, continues to reinforce agent engagement and support consistent market demand.
As our strategic initiatives continue to gain traction and our global distribution model strengthens, we are entering the
next phase of accelerated performance. We expect continued sales, revenue, and earnings growth, with strong
momentum anticipated for 2026, positioning Citizens as a compelling opportunity for long-term shareholders.
South Asia
Africa
North America
East Asia
Central America
and the Caribbean
South America
The pins in the image represent regions where we have policies in force.
PREMIUM REVENUE SNAPSHOT
INVESTMENT PORTFOLIO
$173M Diversified Premium Revenues and Geographies
Licensed in 43 U.S. States
and Washington, DC
SE
EA
R
34
INC
43
43
39
(Geography)
United
States
16%
Taiwan
8%
8%
35
31
39%
32
Cash and Invested Assets (12-31-2025)
2025 Premium Revenue
Colombia
45
High-Quality and Well-Diversified
8%
Venezuela
Ecuador
7%
25
12/31/21
12/31/22
12/31/23
12/31/24
12/31/25
Licensed in 43 U.S. States and Washington, DC
14%
Other
Argentina
88%
Fixed
Income
Securities
$1.47 B
6%
Long-term
and Equity
Investment
4%
Policy
Loans
2%
Cash & Cash
Equivalents
Fixed income and cash securities
represent 88% of the investment
portfolio
99% of fixed income investments
rated investment grade
Annualized investment yield of 4.6%
Diversified across asset class, sector,
and issuer/borrower
'A' average credit rating
GLOBAL PRESENCE
OVERVIEW
Citizens, Inc. continues to build on its evolution into a high-growth company in the life insurance field with a strong
global foundation. Unlike traditional life insurance companies that grow at the pace of inflation, Citizens is delivering
stability with accelerated growth.
Europe
With policyholders in more than 80 countries, our international presence remains a key strength, while our expanding
U.S. final expense business is driving increased scale and long-term value creation.
West Asia
As we look ahead, we expect continued momentum, with management projecting revenue and profit growth through the
full year 2026, supported by expanding niche markets, a rapidly growing sales force, and disciplined product development.
Our unique white-label distribution approach, which enables partners to brand our products while we manage underwriting
and administration, continues to reinforce agent engagement and support consistent market demand.
As our strategic initiatives continue to gain traction and our global distribution model strengthens, we are entering the
next phase of accelerated performance. We expect continued sales, revenue, and earnings growth, with strong
momentum anticipated for 2026, positioning Citizens as a compelling opportunity for long-term shareholders.
South Asia
Africa
North America
East Asia
Central America
and the Caribbean
South America
The pins in the image represent regions where we have policies in force.
PREMIUM REVENUE SNAPSHOT
INVESTMENT PORTFOLIO
$173M Diversified Premium Revenues and Geographies
Licensed in 43 U.S. States
and Washington, DC
SE
EA
R
34
INC
43
43
39
(Geography)
United
States
16%
Taiwan
8%
8%
35
31
39%
32
Cash and Invested Assets (12-31-2025)
2025 Premium Revenue
Colombia
45
High-Quality and Well-Diversified
8%
Venezuela
Ecuador
7%
25
12/31/21
12/31/22
12/31/23
12/31/24
12/31/25
Licensed in 43 U.S. States and Washington, DC
14%
Other
Argentina
88%
Fixed
Income
Securities
$1.47 B
6%
Long-term
and Equity
Investment
4%
Policy
Loans
2%
Cash & Cash
Equivalents
Fixed income and cash securities
represent 88% of the investment
portfolio
99% of fixed income investments
rated investment grade
Annualized investment yield of 4.6%
Diversified across asset class, sector,
and issuer/borrower
'A' average credit rating
We are committed to selflessly serving others by
delivering financial security and peace of mind to
individuals and families around the world.
INSURANCE IS A PROMISE MADE,
CITIZENS IS A PROMISE KEPT.
CITIZENS HEADQUARTERS - AUSTIN, TEXAS.
LOW RISK PROFILE AND FINANCIAL STRENGTH
Low risk business model with traditional products and conservative
investment approach
Disciplined
Approach to
Capital and
Liquidity
Conservative
Investment
Portfolio
FINANCIAL
STRENGTH
Strong balance sheet underpinned
by a prudent approach to:
- Investment Portfolio Mix
- Loss Reserving
- Capital and Liquidity
Reinsure business with large global
reinsurers
Prudent
Reserving
Our Reinsurers
A.M. Best Financial Strength Rating: B++ ( Good ), 5th highest out of 16 ratings
for financial strength. Rating as of October 2025.
CICA Life Insurance Company of America ( CICA ) has received a Financial Strength Rating
of B++ (Good) and Long-Term Issuer Credit Rating of bbb+ (Good) from AM Best
(Please visit Citizens, Inc. website for current ratings.)
We are committed to selflessly serving others by
delivering financial security and peace of mind to
individuals and families around the world.
INSURANCE IS A PROMISE MADE,
CITIZENS IS A PROMISE KEPT.
CITIZENS HEADQUARTERS - AUSTIN, TEXAS.
LOW RISK PROFILE AND FINANCIAL STRENGTH
Low risk business model with traditional products and conservative
investment approach
Disciplined
Approach to
Capital and
Liquidity
Conservative
Investment
Portfolio
FINANCIAL
STRENGTH
Strong balance sheet underpinned
by a prudent approach to:
- Investment Portfolio Mix
- Loss Reserving
- Capital and Liquidity
Reinsure business with large global
reinsurers
Prudent
Reserving
Our Reinsurers
A.M. Best Financial Strength Rating: B++ ( Good ), 5th highest out of 16 ratings
for financial strength. Rating as of October 2025.
CICA Life Insurance Company of America ( CICA ) has received a Financial Strength Rating
of B++ (Good) and Long-Term Issuer Credit Rating of bbb+ (Good) from AM Best
(Please visit Citizens, Inc. website for current ratings.)
4/30/2026 Letter Continued (Full PDF)