DPZ Shareholder/Stockholder Letter Transcript:
DOMINO S PIZZA ##5 0 -%04
FINANCIAL HIGHLIGHTS
$ in millions, except per share data
Net Unit Growth
U.S. Franchise
U.S. Company-owned
International
Total
Year End Store Counts
U.S. Franchise
U.S. Company-Owned
International
Total
Revenues
U.S. Franchise Royalties and Fees
U.S. Company-Owned Stores
U.S. Franchise Advertising
Supply Chain
International Franchise Royalties and Fees
Total
Same Store Sales Growth1
U.S.
International
Global Retail Sales2
U.S.
International
Total
Income from Operations
Net Income
Diluted Earnings Per Share
Diluted Earnings Per Share, as Adjusted3
Weighted Average Diluted Shares
2023
2022
2021
165
3
543
711
124
2
906
1,032
193
12
999
1,204
6,566
288
13,737
20,591
6,400
286
13,194
19,880
6,185
375
12,288
18,848
$604.9
376.2
473.2
2,715.0
310.1
$4,479.4
$556.3
445.8
485.3
2,754.7
295.0
$4,537.2
$539.9
479.0
479.5
2,561.0
298.0
$4,357.4
+1.6%
+1.7%
(0.8)%
+0.1%
+3.5%
+8.0%
$9,026.1
9,249.7
$18,275.8
$8,751.7
8,788.2
$17,539.9
$8,641.4
9,137.5
$17,779.0
$819.5
$519.1
$14.66
$14.66
35,401,313
$767.9
$452.3
$12.53
$12.53
36,093,754
$780.4
$510.5
$13.54
$13.60
37,691,351
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TO OUR SHAREHOLDERS:
Fellow Shareholders,
As we embark on a new year, I want to take a moment
to re eLt on the remarkable ^ourney Uor omXno s
throuVhout 4hXs mast year was not wXthout Xts
UaXr share oU LhallenVes, yet Xt also mresented us wXth
tremendous ommortunXtXes Uor Vrowth and XnnozatXon
It was a year that beVan aVaXnst the baLkdrom oU
hXstorXLally hXVh Xn atXon, whXle Xnternally we reLoVnX ed
the need to address LhallenVes Xn delXzery, LamaLXty, and
XnnozatXon In our rst Uull year toVether, our e|eLutXze
team demonstrated strenVth and unXty Xn the UaLe oU
these LhallenVes, whXLh serzed as a Latalyst Uor the
mosXtXze transUormatXon oU our brand and busXness, and
undersLored the resXlXenLe, adamtabXlXty, and unwazerXnV
LommXtment oU our team members and UranLhXsees to
mrozXdXnV e|LemtXonal e|merXenLes Uor our Lustomers
LAYING THE FOUNDATION FOR NEXT STAGE
OF GROWTH
elXzerXnV e|LemtXonal serzXLe and zalue to our Lustomers
has lonV been a Lore tenant oU omXno s In , we
aLhXezed a notable mXlestone Xn our ob^eLtXze to Vrow
our Larryout busXness when we beLame the number one
Larryout mX a Lommany Xn the 5 S omXnV Xnto ,
whXle we delXzered one out oU ezery three mX as Xn the
5 S , the Vrowth Xn our delXzery busXness was not meetXnV
our hXVh standards -art oU the LhallenVe was ensurXnV
that we had the LamaLXty to handle the XnLreased
zolumes we Xntended to drXze %zer my years at
omXno s, the omeratXons Xn our stores haze been
essentXally the same SXmXlar to how we took share Xn
our Larryout busXness and reXnzented our mX a Xn ,
we beVan by XnzestXnV Xn XmmrozXnV our delXzery
LamaLXty and reXnzentXnV our LXrLle oU omeratXons throuVh
a LombXnatXon oU teLhnoloVy, tools, and mroLess
A stronV UoundatXon also means oUUerXnV LonsXstent and
sustaXnable zalue to Lustomers that, Xn turn, drXzes store
lezel mro tabXlXty In , estXmated 5 S UranLhXsee
mro tabXlXty e|Leeded mre mandemXL hXVhs
4hXs dXsLXmlXned ammroaLh also ammlXed to our Lommany
Xnzestments, where we made entermrXse deLXsXons that
resulted Xn VrowXnV our omeratXnV XnLome by Xn
the year
DOMINO S HUNGRY FOR MORE STRATEGY
4hese eUUorts laXd the UoundatXon to unloLk addXtXonal
Vrowth throuVh our new Hungry for MORE strateVy
unVry Uor "%0 Xsn t a LatLhmhrase Xt remresents
the massXon wXthXn ezery omXno s team member and
UranLhXsee around the world And Xt lays out our lonV
term mlan that wXll drXze our Xnzestments and delXzer
that Vrowth ozer the ne|t ze years "ore smeLX Lally,
unVry Uor "%0 wXll drXze MORE Sales; MORE Stores;
MORE Pro ts ;e wXll aLLommlXsh thXs throuVh our Uour
" % 0 strateVXL mXllars
OST DELICIOUS FOOD
PERATIONAL EXCELLENCE
ENOWNED VALUE
NHANCED BY
BEST-IN-CLASS FRANCHISEES
Most Delicious Food: ;e know that we haze the most
delXLXous Uood Xn the Xndustry, but we need to better
showLase Xt throuVh marketXnV and XnnozatXon
Operational Excellence: ;e wXll delXzer on our mromXse
to haze the most delXLXous Uood by drXzXnV Vreat serzXLe
throuVh best Xn Llass tools and teLhnoloVy that
allow stores to UoLus on eU LXenLy, LonsXstenLy, and
LonzenXenLe Uor both team members and Lustomers
0eLoVnX XnV a need to re ne our omeratXons to meet our
standards Uor delXzerXnV e|LemtXonal serzXLe, we took a
sXVnX Lant stem Uorward wXth the launLh oU our 'Summer
of Service' traXnXnV mroVram As mart oU the mroVram,
we XnzXted all our 5 S UranLhXsees to martXLXmate Xn thXs
e|tensXze traXnXnV XnXtXatXze, aXmed at Uast UorwardXnV
adomtXon oU new tools and teLhnoloVy to make us better
0esults Uollowed ouXLkly, wXth delXzery tXmes returnXnV to
mre %:I lezels ;e are now takXnV many oU these tools
and mroLesses to our XnternatXonal markets
Renowned Value: ;e ze always been known as a
mremXer zalue mlayer and thXs wXll LontXnue to be a key
dXUUerentXator Uor omXno s ;e wXll also unloLk new
Lhannels and XnnozatXze marketXnV Xdeas that e|mand
our de nXtXon oU zalue
Enhanced by Best-in-Class Franchisees: zerythXnV
we do at omXno s Xs made ezen better by our
UranLhXsees %ur UoLus wXll be to LontXnue to drXze
Xndustry leadXnV eLonomXLs to Xnzest Xn theXr busXness
and buXld new stores
|LludXnV a one tXme reUranLhXsXnV VaXn reLorded Xn
HUNGRY FOR MORE ALREADY IN ACTION
;hXle unVry Uor "%0 Xs the strateVy that wXll drXze
our busXness ozer the ne|t ze years, we started
e|eLutXnV aVaXnst Xt Xn / and the XmmaLt was Uelt
XmmedXately Sales and transaLtXons were mosXtXze Xn the
5 S Uor the ouarter Xn both our Larryout and delXzery
busXnesses 4o VXze you a taste oU what Xs to Lome Xn
and beyond, I wanted to brXnV to lXUe unVry Uor
"%0 zXa some oU the mroVrams borne out oU the " %
0 strateVXL mXllars and e|eLuted Xn
Most Delicious Food
;e renewed our UoLus on XnnozatXon and buXlt on our
LommXtment to delXzerXnV the "ost elXLXous Food Xn
the Xndustry ;e launLhed Pepperoni Stuffed Cheesy
Bread, LombXnXnV the best marts oU memmeronX mX a Xnto
a sazory snaLk that not only satXs es taste buds, but
also drXzes tXLket As we say at omXno s, memmeronX
makes ezerythXnV better and addXnV our number one
mX a tommXnV to our StuUUed heesy read made Uor a
Lraze worthy treat -emmeronX StuUUed heesy read
ouXLkly beLame our best sellXnV mroduLt Xn the StuUUed
heesy read lXne Further, Xn / we beVan a shXUt Xn our
adzertXsXnV, romanLXnV our mroduLts more, showLasXnV
the delXLXousness oU our Uood
Operational Excellence
uXldXnV on the meanXnVUul omeratXonal strXdes ozer the
mast year, we doubled down on %meratXonal |LellenLe
wXth mroLesses and tools that haze taken the way we
make, bake, and delXzer our mroduLts to a whole new
lezel 4hese new mroLesses are summorted by Dom OS,
our mromrXetary teLhnoloVy staLk that omtXmX es omXno s
stores, makXnV them smarter and more LonneLted than
ezer For e|ammle, when a Lustomer buXlds theXr order
onlXne, om %S mredXLts when stores should start makXnV
the order beUore that Lustomer ezen Lommletes Xt #ow
our delXLXous Uood Lan not only be made to order, Xt
Lan be made beUore a Lustomer orders om %S also
LonneLts ezery drXzer to ezery store, so we know when
delXzerXes wXll be drommed oUU and when drXzers are due
baLk Stores are alerted when drXzers hXt theXr VeoUenLe,
whXLh means Xt s tXme to dXsmatLh All oU thXs means
Uood smends less tXme out oU the ozen beUore Xt Vets
to Lustomers, resultXnV Xn more LonsXstent and more
delXLXous Uood At the end oU the day, that s what wXll
make Lustomers Lome baLk and that s what wXll make
them unVry Uor "%0
4o Uurther rede ne and enhanLe the omXno s orderXnV
e|merXenLe, we announLed a martnershXm wXth "XLrosoUt
to work toVether on the ne|t VeneratXon oU mX a
orderXnV and store omeratXons lezeraVXnV VeneratXze AI
teLhnoloVy ;e look Uorward to seeXnV the XnXtXal results
oU thXs work Xn market ne|t year
Renowned Value
;e launLhed our new loyalty mroVram, Domino s Rewards,
on Semtember omXno s 0ewards Xs well more
rewardXnV ;e lowered the smend threshold to earn
moXnts Urom down to 4hXs LhanVe wXll make us
ezen more LommetXtXze Xn the Larryout seVment where
tXLket tends to be lower %ur seLond LhanVe to loyalty
was LreatXnV more attaXnable redemmtXon ommortunXtXes
Uor lower UreouenLy Lustomers In the mast, they needed
to order sX| tXmes to Vet a Uree mX a %ur new mroVram
Ueatures redemmtXons at , , and moXnt tXers and
oUUers Xtems Urom eXVht dXUUerent LateVorXes on our
e|mansXze and delXLXous menu oXnXnV mX a at the
moXnt lezel are our %zen aked SandwXLhes, mastas and
hoLolate aza runLh akes At moXnts we Ueature
our lXnes oU read 4wXsts and StuUUed heesy read
And at moXnts we oUUer sXnVle serze bezeraVes,
-armesan read Xtes, and dXmmXnV Lums "ore delXLXous
Uood to Lhoose Urom wXth redemmtXon omtXons aUter
^ust two murLhases 4he mroVram Xs oUU to a Vreat start,
enrollXnV mXllXon new members sXnLe Semtember, endXnV
the year wXth ammro|Xmately mXllXon aLtXze members
;e are also seeXnV more redemmtXons than ezer beUore,
as Lustomers are enVaVXnV more wXth the mroVram
4o drXze Lustomers to omXno s 0ewards, we launLhed
one oU the most XnnozatXze mromotXons Xn our hXstory
Emergency Pizza 4o oualXUy Uor a Uree merVenLy -X a
on a Uuture murLhase, Lustomers needed to be enrolled Xn
omXno s 0ewards merVenLy -X a droze XnLremental
orders and helmed ^umm start the launLh oU omXno s
0ewards
;hXle mrozXdXnV zalue throuVh our owned Lhannels Xs one
mart oU our Lustomer aLouXsXtXon barbell strateVy, tammXnV
Xnto the aggregator marketplace Xs the other In uly,
we entered Xnto a Vlobal aVreement wXth 5ber, omenXnV
a new delXzery sales drXzXnV layer, whXLh we antXLXmate
wXll XnLrease delXzery zolumes and unXt eLonomXLs wXth
XnLremental, hXVher smend Lustomers
;e belXeze that our UaXr share oU the 5 S mX a
aVVreVator market remresents ammro|Xmately bXllXon
Xn XnLremental sales, and we belXeze we Lan aLhXeze
thXs ozer the ne|t three years
Enhanced by Best-in-Class Franchisees
4he momentum Xn our 5 S busXness Uueled stronV
eLonomXLs Uor UranLhXsees who saw meanXnVUul mro t
Vrowth to an estXmated Xn I4 A mer store Xn
, an XnLrease oU k zersus FranLhXsees
belXeze Xn our mlan and are leanXnV Xnto theXr Xnzestments
In we added more than new UranLhXsees to the
5 S system, the most Xn years ;e also omened
net 5 S stores, whXLh was a stronV XnLrease ozer the
net stores we omened Xn
MORE Sales4
;e re tarVetXnV a Vrowth Xn Vlobal retaXl sales,
eouXzalent to addXnV a tom 5 S restaurant LhaXn to
our Vlobal busXness ozer the ne|t ze years I want to
be Llear, Xs what we see as our oor the mlus Xn
our outlook remresents our Xntent to do ezerythXnV
we Lan to delXzer more
MORE Stores
;e aXm to omen , net new stores annually
worldwXde, brXnVXnV us to at least , addXtXonal stores
ozer the ne|t ze years For mersmeLtXze, an addXtXonal
, stores Xs the eouXzalent oU addXnV our entXre 5 S
store Lount Urom to our e|XstXnV Vlobal UootmrXnt
MORE Pro t
%ur omeratXnV XnLome wXll Vrow at , meanXnV we
Xntend to Vrow mro ts Uaster than sales As wXth sales
and stores, the mlus on our ze year mro t outlook
means remresents what we see as our oor As
omXno s shareholders, you should know we are hunVry
to delXzer more
7%+MORE SALES
4
7%+ annual growth in global retail sales
In our XnternatXonal busXness, we reaLhed a remarkable
mXlestone hazXnV Vrown same store sales Uor straXVht
years For the year, our XnternatXonal net store Vrowth
was unXts , and we haze a stronV mXmelXne Xn mlaLe to
aLLelerate Vrowth and aLhXeze our tarVet oU ,
net stores aLross the Vlobe AddXtXonally, one oU the
standout moments oU the year was the LommletXon oU
- ash s XnXtXal mublXL oUUerXnV and the reLent omenXnV
oU theXr th store Xn hXna, re eLtXnV our LommXtment
to thXs strateVXL market and reLoVnXtXon oU the untammed
motentXal Xn hXna
LOOKING AHEAD WITH CONFIDENCE
ookXnV baLk on , I am mroud oU the aLtXons our
team members and UranLhXsees took and the mosXtXze
results they delXzered 4hXs strenVth and momentum
Xn our busXness was ezXdent Xn our 4otal Shareholder
0eturn, whXLh aLLelerated meanXnVUully Xn the baLk halU
oU the year wXth the launLh oU our unVry Uor "%0
XnXtXatXzes, outmaLXnV the S - and our restaurant
Xndustry benLhmarks
MORE STORES
1,100+
1,100+ net new stores annually worldwide
8%+MORE PROFIT
Operating income growth of 8%+ annually
In , we met LhallenVes head on wXth aLtXons that
buXlt a stronVer UoundatXon and set us on a math Uor
sustaXned Vrowth, XnnozatXon, and omeratXonal e|LellenLe
#ow wXth the launLh oU our unVry Uor "%0 strateVy,
our ambXtXon and Lon denLe Xn our brand and omXno s
abXlXty to wXn has nezer been hXVher %ur Xntent Xs to
translate more sales, more stores and more mro ts Xnto
more shareholder returns 4hat Xs the ultXmate measure
oU our suLLess
As we moze Uorward, the launLh oU our new unVry Uor
"%0 strateVy sets the staVe Uor an e|LXtXnV Uuture at
omXno s ;e may be the number one mX a Lommany
Xn the world wXth more than , stores Xn ozer
markets, VeneratXnV lobal 0etaXl Sales oU nearly
bXllXon Xn , but we are ^ust VettXnV started %ur team
members, UranLhXsees and e|eLutXze team are unVry Uor
"%0 , and thXs Lon denLe Xs re eLted Xn our umdated
and more aVVressXze outlook Uor the ne|t ze years
4hank you Uor your LontXnued summort and Xnzestment Xn
omXno s
|LludXnV the stores Llosed Xn LonLert wXth our "aster FranLhXsee e|XtXnV the 0ussXa market
From -@ Venerated a total shareholder return oU zs and Uor the
S - and S - 0estaurant Xnde|es, resmeLtXzely
"ore sales and more mro ts e|Llude the XmmaLt oU F< All VuXdanLe measures remresent lonV term outlook Uor
Russell Weiner
hXeU |eLutXze %U Ler
3/15/2024 Letter Continued (Full PDF)