On this page of StockholderLetter.com we present the latest annual shareholder letter from Fidelity National Information Services, Inc. — ticker symbol FIS. Reading current and past FIS letters to shareholders can bring important insights into the investment thesis.

01
1234  Report
6789   2024
Annual


r                                       
11                                       
1                                       
1




10000000000000
10000000000000
1000000000000
10000000000000




012345617  91 1462   4 13237  
  617617      3 2      31    613     31  
Unlocking financial technology.
Bringing the world's money into harmony.

F. S
4       "       
>6?  @  A    "   
Shareholders
letter from the
CEO & President
01  345  6785971 95
To Our Shareholders:
woven
 Technology
           has
      become
        so   intricately
     into
 our!   modern
  "      everyday
   "     lives
     that
       it's #    hard
  "  to     imagine

! "   be   able
       to   manage
   !    it. $  % 
how
we  
would
without
As  
Recognized
for
leadership
B98CE1DE
F
G
9
H
1
5
9
8
9
5
7
F
I  
 consumers,
 have
     come
      to   expect
 '(      that
     the
  "   is   
we  
world
14JF1E  Finnovation
EE1K8JF1E
and  
solution
 at    our!   )fingertips,
   * ( &   especially
    it     comes
       to    the
    all   +
when
managing
 important
 ( *      business
!         of,    
         our!   )financial
          lives.
Why 
we  
have
wait
   should
      to     
    ,for     a   check
   .  to     clear
TIME
money,
 to   access
         our!     
   &  "drive
      to   the
      brokerage
WORLD'S
 office
/     to    review
       our!   (portfolio
    our
with
 investment
           adviser,
"     &   or    contact
         an   insurance
BEST
 company
  (      to    get     an   extended

      ,for    
warranty
Newsweek
COMPANIES
 the
    new
      refrigerator
0!     bought?
 !   1  
we  
just
statista
2024
I
 The
     answer
        is: 2  - 
 shouldn't.
 are    
We  
We  
 busy
!    (people,
  (  &   leading
  "      busy
!     lives.
   $  We

want
 our!   financial
)          transactions
              to    be    as   ,fast,
 convenient
           and
 "   secure
  !    as    (placing
         an    online
we  
 order
 "     or    streaming
           a  movie.
    $  If3,    
 can't
  #    get    
 such
!     convenient,
        &  ,friction-free
       +,      service
       from
AWARDS
        bank,
  .&  investment
            advisor,
"     &   business
whatever
 or   merchant
 are    "dealing

    go   
we  
with,
we  
will 
 somewhere
           else.
   $  It's
3 #    as    simple
  (     as    that.
Such
4!     is    the
    reality
         ,facing
        today's
 "  #    organizations.
     5      $  
       you
  !   are     a   global
        bank,
  .&  a   multinational
Whether
 corporation
  (          or    an    e-commerce
+           business
!         looking
  .      to   
 take
 .    your
 !   (product
  "!     to   new
 .   &   you
 !   need
  "   to   meet
markets,
where
where
want
 your
 !    customers
      they
      are,
  &  not
      you

 them
      to    be. $  6Every
     (passing
        "day,
  &   the
     bar     of,   customer
winning
 expectations
'(            goes
     higher.
      $   The
        organizations
     5        
will 
    be    those
       that
      excel
'      at   unlocking
!    .      the
    (power
       of,  
 technological
              innovation
            to    bring
       ease,
   &  simplicity
   (         and
 convenience
            to   their
        customers
!         at     the
    (point
       of,   need.
MOST
TRUSTWORTH
COMPANIES
IN AMERICA
2024
I
statista
tNBC
WORLD'S TOP
FINTECH
COMPANIES 2024
mauls
FOR INNOVATION & EXCELLENCE

2024
00

0000000


Report
7FIS34  Annual
%  !    8 
( *  92024
:9;

1
0  23456  768  893   9  9 9  7   
0  K9 L  M  5 68  9   K6  N924  O976    6M M6  
A brave new world of opportunity
A holistic view of the global money lifecycle

/!  / %  /  $0      * !   $ "  11  2!  )  /!  $ (!  $! -!&  
 $ "#!        -  !  # / $   -- 3 "   !    "   $!   
    "!  0  4         2      /  $   "&   "&   ! &   $  #$  
&2" *     "&   "-! !&!" !&    *!     *  "!&  /  $      
      2       -- 2   ! $"   #2         (!  *     "5         
- 3"!   '    *!   '   $!  /  &6     #!    +" "       !(  !   
- ( &! )      "!  !    "&  -   ' * 0  
Today,
we  
are
7 & 2)  /!
 !   applying
-- 2 "#   leading-edge
! & "#5!&#!  technologies
generative
 like
"!   (!  Al8   and
 "&  advanced
 &( " !&  data
&      analytics
"  2      to    
$! -  organizations
 # " .    "   of '  all     shapes
 $ -!   and
 "&  sizes
  .!   succeed
help
 "  a   digital
& #      age.
 #!0  The
7$!  fact
'     is,  )  the
 $!  business
    "!    of '  financial
in
 !(  !   is    "no   longer
  "#!  the
 $!  sole
   !  -province
 ( " !  of '    
"%   and
services
banks
 !&    unions,
 "  " )  investment
 "(!  *!"   management
* " #!*!"   firms
+*   and
credit
 "  ! 0  As
8   & 
#   .    "  continues
  "  " !   to
   the
 $!   lines
insurers.
digitization
blur
       the
"!2  lifecycle,
  '! 2  !)  all
     organizations
 # " .    "   need
"!!&  to    
across
money
 " !#  !   seamless
! * !    financial
+" "      experiences
!!(!  they
 $!2  
integrate
wherever
touch
    $  and
 "&  serve
 !(!   customers.
    *! 0  
For
game,
world
    those
 $  !  that
 $    succeed
    !!&  in "  this
*!)  the
 &  truly
   2  is    
their
bank
 $!   oyster.
 2  !0  The
7$!  digital
& #      arm
 *  of '  a   Canadian
9 " &  "    
"%   can
raise
deposits
U.S.
without
-       and
 "&  !extend
, !"&   loans
  "   in "  the
 $!  :0
 0  / 
 $     the
"need
!!&  for
'   brick-and-mortar
   %5 "&5* 3    branches.
 " $! 0  A8  New
;!/  York-based
< %5   !&  
" #!*!"   firm
+*  can
  "  reach
!  $  new
"!/  Gen
=!"  >Z  
investment
management
     *!    around
  "&  the
 &  by
 2  -providing
 ( & "#  real-time
!  5  *!  
customers
world
 "(!  *!"   options
 -   "   to     online
"  "!  gamers.
# *! 0  A8  developer
&!(!  -!  for
investment
   fintech
+" ! $  startup
   3 -  based
   !&  in "  Ireland
 !  "&   can
 "  access
   !    a    critical
a
  ' / !  component
  *- "!"   developed
&!(!  -!&  in "  India
 "&    from
' *  a   & 
software
digital
* %! -   !  hosted
$   !&  in "  Oregon.
4 !# "0  
marketplace
But
while
  !  the
 $!  opportunities
 -- 3 "   !   for
'   reaching
!  $ "#  and
 "&   serving
customers
been
     *!   $have
 (!  "never
!"  #greater,
!  !)  so
    too
     are
 !  the
obstacles.
       ! 0  As
8   more
* !  and
 "&  more
* !  everyday
!(!2& 2  tasks
   %   and
functions
become
  *!  digitized,
& #   .!&)  today's
  & 26   organizations
must
barrage
*     fend
'!"&   off@  a   constant
 #!  of '  increasingly
 " !   "# 2  
  -$       !&   cyberattacks
2 ! A  %   from
&  actors.
     0   Fraud
sophisticated
bad
     a  $huge
 #!  and
 "&  #growing
 / "#  -problem.
   !*0  
is
7$!  unbundling
 "  "&  "#  and
 "&  !embedding
* !&& "#  of '  financial
+" "      tasks
   %   $has
The
 !  !&  a   - 
  $/ %  of '  nonstandard
" "   "& &  global
#       regulations
created
patchwork
 "&  systems
 2  !*   that
"6   communicate,
  ** "    !)  creating

and
don't
massive
inefficiencies
wanting
business
 "!B  !"  !   for
'   organizations
"  "#  to
    do

outside
disharmonies
     &!  their
 $!   own
 /"  borders.
  &! 0  These
7$! !  & 
 $ * " !   are
expected
!,-!  !&  to
    drive
& (!  overall
 (!     GDP
=CD   losses
   !   upward
 -/ &  of '  $6.5
EF01  
trillion
      "  by
 2  2030,
GHIH)  according
    & "#  to    7The
$!  Economist
J  " *   0  

# / $   -- 3 "   !    "   $!  2!     $! &0  
As
8   a   fintech
+" ! $  -provider
 ( &!  that
 $    operates
 -!  !   across
       the
 $!  full
spectrum
 -!   *  of '  money
PQRST  atVW  rest,
XSYWZ  money
PQRST  in[R  motion
PQW[QR  and
VR\  
money
PQRST  atVW  work,
]QX^Z  FIS
     brings
  "#   a   unique
 " _ !  and
 "&  holistic

 -!   (!  to
    the
 $!   complexities
 *- !,   !   of '  the
 $!  global
"!2  
perspective
money
  '! 2  !0    Whether
$! $!  it's
  6   managing
* " # "#  funds
' "&   in "    
lifecycle.
bank
     "    and
 "&  recordkeeping
!  &%!!- "#   ledgers,
( "#  money
* "!2  
accounts
moving
 $  #$   card
 &  "networks
! / %   and
 "&  corporate
  -   !  treasury
 !   2  
through
 2  !* )  or   - 
A "#  * 
"!2  to
%  in "  investment
 "(!  *!"    and
systems,
putting
money
work
  & "#  accounts,
     "  )   FIS    technology
 ! $"   #2  is    at    the
 $!  $heart
! 3   of'  the
trading
#       economy.
!  " *20  E$16aF  trillion
   a   "  of '  financial
+" "      assets
   !    b  
global
    about
10%
world's
    flows
aHc  of '  the
 &6   GDP'
=CD  b  
d /   through
 $  #$   our    systems
2  !*   
and
 "&  technology
 ! $"   #2  each
!  $  year.
2! 0
FIS is all about creating these kinds of convenient,
harmonious financial experiences for the organizations
we work with. For more than 55 years, we have helped
our clients navigate wave after wave of technological
change to capture growth opportunities in their
business. Our ability to withstand and lead through
dynamic and unprecedented times combined with our
ability to apply technology to solve mission-critical
problems for our clients has made us the trusted
partner of some of the world's largest financial services
providers, businesses and platforms.
G FIS
     Annual
8""     Report
i!- 3  2024
GHGj
2
For FIS and our investors, all of this presents huge
growth opportunities in the years ahead.
g "!2      !   g "!2   "  *    " g "!2      / %
In
we  
have
work
bold,
 "  recent
! !"   years,
2!  )  /!
$ (!  been
 !!"  $hard
 &  at    / 
%   on"  a     
multiyear
position
*    2!   "Future
e    !  Forward"
  / &f  strategy
    !#2  to
     "  FIS
for
'    a  new
"!/  era
!   of '  accelerated
   ! !  !&  #growth
 / $  and
 "&  industry
 "&   2  
leadership
Moving
 ! &! $ -  in "  a   rapidly
 - & 2   changing
$ "# "#  marketplace.
* %! -   !0  g 
into
we  
 "    the
 $!  third
 $ &  year
2!   of '  this
 $    transformation
  " ' *    "  effort,
!@ 3)  /!
have
$ (!  made
* &!  tremendous
 !*!"&     strides
   &!   forward
' / &  as
    a   company
  *- "2  
 "&  as
     a  technology
 ! $"   #2  partner
- 3"!  to    our
    clients.
   !"  0  Among
8* "#  our
and
       *-   $*!"  )  we
/!  $have:
 (!h  
accomplishments,
Money at rest . Money in motion . Money at work
  =CD      *!   !&   2   $!   " !"    "    g "!  2    "&     g   
aGDP as measuredby the International Monetary Fund (IMP)
About
klm
no  10%
qrs    
world's
moft  the
ouv  wm
xyz{|  
GDP
}~     flows
mw|  
othrough
uxmn  u  mournx  
|systems
  |ov  |  and
   z  
otechnology.
v  u mym
Y


         "  #   $% %&'7(%  6$)8*)  (  
6$  ' $  +6)&5 ))  ,  )$*&5-  (.   /575'&78  
)$*&' )  &5%6)($0  1  ,$2  (.   3 $8%4)  87$- )(  
+755)  75%  &5*)(2 5(  2757- $)  (  (.   
)2788)(  '$%&(  65&5)  1  7)  7  ($6)(%  
$*&% $  ,  (.   &5%6)($04)  2 )(  )'6$6  
)'787+86  2&))&57'$&(&'78  ('.5 8-08  4)  7   
,  (.&)  $,'6)&5-  9 6  3   ) 8%  7  27:$&(0  
)(75  &5  6$  ,$2 $  # $8% 70  ; $'.75(  
2 86(&5)  702 5()  +6)&5 ))  &5  5   ,  (.   
87$- )(  /5('.  ;<4  ($75)7'(&5)  &5  =828  
.&)($08  #   75%  # $8% 70  $27&5  )($5-  
7 5 $)  (.7(  3 $5  '8)80  (- (. $  (  2 (  
(.   5 %)  ,  6$  :&5(  '8&5()8  
Tightened our strategic focus on our core
strengths. We rededicated ourselves to
our core business of serving the financial
services industry     from the world's largest
banks and investment managers to the
smallest credit unions     as a trusted
provider of the industry's most secure,
scalable, mission-critical technology. As part
of this refocusing effort, we sold a majority
stake in our former Worldpay Merchant
Solutions payments business in one of the
largest fintech M&A transactions in U.S.
history. We and Worldpay remain strong
partners that work closely together to meet
the needs of our joint clients.
>             ?  ?         @    A B C  
       B A    C                B      "  D0  
8*$7-&5-  2 % $5  4-&8  ),(37$  % )&-5  
$&5'&8)  75%  '$7(&5-  (&-.($  78&-52 5(  
72 5-  6$  $%6'(  75%  5-&5 $&5-  (72)6  
3   .7*  7'' 8$7(%  6$  $%6'(  E03. 8  
75%  % *8 2 5(  5-&5 8  4)  7  $)68(6  3   
7$  +$&5-&5-  &55 *7(&*  5 3  $%6'()  75%  
) 86(&5)  (  27$5(  2 $  F6&'580  3.&8  
+ &5-  $' -5&G%  +0  (.   8&5)  ,  1HI6  
J7 5 $6  I 85(6  I.7 &)  75%  (.   K7'5L  
J$6   ,$  (.   F678&(0  75%  87%&5-7%-   
,65'(&578&(0  ,  6$  ('.5 8-08  
Redesigned how we design, develop
and deliver products and solutions. By
leveraging modern Agile software design
principles and creating tighter alignment    
among our product and engineering teams
we have accelerated our product flywheel
and development engine. As a result, we
are bringing innovative new products and
solutions to market more quickly while
being recognized by the likes of IDC,
Gartner, Celent, Chartis and the Hackett
Group for the quality and leading-edge
functionality of our technology.

Z

_Expanded
`abcded  gourhi  
badjusted
djhkled  _EBITDA
mnopq  
margin
rb
istc  ubyv  \64Z    
ubasis
bktk  apoints,
gtclkw    
apaid
btd  ddown
gxc  y$8z  
ubillion
t{{tgc  tinc  ddebt.
eul|

M    NB           C              O          
B               B     "  4)  7   ,  6$  ,'6)  5  
+6&8%&5-  7  '68(6$  ,  ' 5(&56 6)  P' 885'   
3. $  6$  '8&5()  7$  7(  (.   ' 5($  ,  
*$0(.&5-  3   % 6  3   .7*  )($728&5 %  
(.   $' )))  3   6)  -8+7880  (  )6   
6$  '8&5()6  ,$2  '6)(2 $  5+ 7$%&5-  
(  $%6'(  % 8&*$0  75%  &2 82 5(7(&58  
Q. )  9 )  .7*  $)68(%  &5  )&-5&/'75(80  
5.75' %  &5($7'(&5)  3&(.  '8&5()6  ,7)($  
)$*&'   $) 86(&5  75%  &2 $*%  '6)(2 $  
)7(&),7'(&5  )' $)8  
Streamlined our processes to bring us
closer to our clients. As part of our focus on
building a culture of continuous excellence
where our clients are at the center of
everything we do, we have streamlined
the processes we use globally to support
our clients, from customer onboarding
to product delivery and implementation.
These efforts have resulted in significantly
enhanced interactions with clients, faster
service resolution and improved customer
satisfaction scores.
M                    BB     C       "  #   .7*  
$,$). %  6$  )78)  ( 8)  75%  $,'6)%  6$  
9 )  7$65%  %$&*&5-  -$7($  '$))7)78)  ,  
.&-.7*786 6  ),(37$7+7)%  )86(&5)  7'$))  
6$  +6)&5 )))  75%  - -$7 .&)8  15  7%%&(&5  
(  . 8&5-  012  +$&5-  6$  &5%6)($0787%&5-  
('.5 8-0  (  7  +$7% $  $75-   ,  '8&5()  
&5  7L$7'(&*  27$5(  )-2 5()6  (.&)  9   
&)  5.75'&5-  6$  /575'&78  $/(7+&8&(0  75%  
$%&'(7+&8&(0  +0  $*&%&5-  268(&07$6    
$'6$$&5-  $*56   )($72)8  
Strengthened our selling practices. We have
refreshed our sales tools and refocused our
efforts around driving greater cross-sales of
high-value, software-based solutions across
our businesses and geographies. In addition
to helping FIS bring our industry-leading
technology to a broader range of clients
in attractive market segments, this effort
is enhancing our financial profitability and
predictability by providing multiyear,
recurring revenue streams.
M NCB R          B O B   C               
          C             "  D0  )($728&5&5-  
75%  )&2 8&,0&5-  6$  -8+78   $7(&5)  
7$65%  )$*&5-  (.   5 %)  ,  6$  '8&5()6  3   
.7*  P 75% %  6$  7%:6)(%  SD1QH4  27$-&5  
+0  T   +7)&)   &5()6  7&%  % 35  UV  +&88&5  
&5  % +(  75%  5.75' %  6$  &5*)(2 5(7
-$7%   +7875'   ). (8  #   .7*  % 5   (.&)  
3.&8  ' 5(&56&5-  (  $(6$5  *786   (  6$  
).7$. 8% $)  (.$6-.  %&*&% 5%)  75%  75  
5- &5-  )('5  +60+7'5  $-$728
Simplified our global operations and
reduced operating costs. By streamlining
and simplifying our global operations
around serving the needs of our clients, we
have expanded our adjusted EBITDA margin
by 64 basis points, paid down $8 billion
in debt and enhanced our investmentgrade balance sheet. We have done this
while continuing to return value to our
shareholders through dividends and an
ongoing stock buyback program.
W             ? X  ?    BB              A          
 C   B"  4)  3   ).&,(  2 $  ,  6$  $)6$' )  
75%  '7 &(78  &5*)(2 5()  (37$%  .&-. $7
27$-&56  .&-. $7-$3(.  )86(&5)6  3   7$  
)&(&5&5-  (.   ' 2 750  ,$  )6)(7&57+8  
75%  $/(7+8  -$3(.  &5  7L$7'(&*  27$5(  
)-2 5()  3.&8  )($5-(. 5&5-  6$  
$7(&578  $)&8&5'   7-7&5)(  &5'$7)&5-80  
) .&)(&'7(%  '0+ .$7()8
Changed the way we allocate and invest our
capital. As we shift more of our resources
and capital investments toward highermargin, higher-growth solutions, we are
positioning the company for sustainable
and profitable growth in attractive market
segments while strengthening our
operational resilience against increasingly
sophisticated cyberthreats.
012  455678  9
       3 
FIS Annual Report 2024
 • shareholder letter icon 4/28/2025 Letter Continued (Full PDF)
 • stockholder letter icon 4/14/2023 FIS Stockholder Letter
 • stockholder letter icon 4/26/2024 FIS Stockholder Letter
 • stockholder letter icon More "Business Services & Equipment" Category Stockholder Letters
 • Benford's Law Stocks icon FIS Benford's Law Stock Score = 99


FIS Shareholder/Stockholder Letter Transcript:


01
1234  Report
6789   2024
Annual


r                                       
11                                       
1                                       
1                                       







10000000000000
10000000000000
1000000000000
10000000000000




012345617  91 1462   4 13237  
  617617      3 2      31    613     31  
Unlocking financial technology.
Bringing the world's money into harmony.


F. S
4       "       
>6?  @  A    "   
Shareholders
letter from the
CEO & President
01  345  6785971 95
To Our Shareholders:
woven
 Technology
           has
      become
        so   intricately
     into
 our!   modern
  "      everyday
   "     lives
     that
       it's #    hard
  "  to     imagine

! "   be   able
       to   manage
   !    it. $  % 
how
we  
would
without
As  
Recognized
for
leadership
B98CE1DE
F
G
9
H
1
5
9
8
9
5
7
F
I  
 consumers,
 have
     come
      to   expect
 '(      that
     the
  "   is   
we  
world
14JF1E  Finnovation
EE1K8JF1E
and  
solution
 at    our!   )fingertips,
   * ( &   especially
    it     comes
       to    the
    all   +
when
managing
 important
 ( *      business
!         of,    
         our!   )financial
          lives.
Why 
we  
have
wait
   should
      to     
    ,for     a   check
   .  to     clear
TIME
money,
 to   access
         our!     
   &  "drive
      to   the
      brokerage
WORLD'S
 office
/     to    review
       our!   (portfolio
    our
with
 investment
           adviser,
"     &   or    contact
         an   insurance
BEST
 company
  (      to    get     an   extended

      ,for    
warranty
Newsweek
COMPANIES
 the
    new
      refrigerator
0!     bought?
 !   1  
we  
just
statista
2024
I
 The
     answer
        is: 2  - 
 shouldn't.
 are    
We  
We  
 busy
!    (people,
  (  &   leading
  "      busy
!     lives.
   $  We

want
 our!   financial
)          transactions
              to    be    as   ,fast,
 convenient
           and
 "   secure
  !    as    (placing
         an    online
we  
 order
 "     or    streaming
           a  movie.
    $  If3,    
 can't
  #    get    
 such
!     convenient,
        &  ,friction-free
       +,      service
       from
AWARDS
        bank,
  .&  investment
            advisor,
"     &   business
whatever
 or   merchant
 are    "dealing

    go   
we  
with,
we  
will 
 somewhere
           else.
   $  It's
3 #    as    simple
  (     as    that.
Such
4!     is    the
    reality
         ,facing
        today's
 "  #    organizations.
     5      $  
       you
  !   are     a   global
        bank,
  .&  a   multinational
Whether
 corporation
  (          or    an    e-commerce
+           business
!         looking
  .      to   
 take
 .    your
 !   (product
  "!     to   new
 .   &   you
 !   need
  "   to   meet
markets,
where
where
want
 your
 !    customers
      they
      are,
  &  not
      you

 them
      to    be. $  6Every
     (passing
        "day,
  &   the
     bar     of,   customer
winning
 expectations
'(            goes
     higher.
      $   The
        organizations
     5        
will 
    be    those
       that
      excel
'      at   unlocking
!    .      the
    (power
       of,  
 technological
              innovation
            to    bring
       ease,
   &  simplicity
   (         and
 convenience
            to   their
        customers
!         at     the
    (point
       of,   need.
MOST
TRUSTWORTH
COMPANIES
IN AMERICA
2024
I
statista
tNBC
WORLD'S TOP
FINTECH
COMPANIES 2024
mauls
FOR INNOVATION & EXCELLENCE

2024
00

0000000


Report
7FIS34  Annual
%  !    8 
( *  92024
:9;

1

0  23456  768  893   9  9 9  7   
0  K9 L  M  5 68  9   K6  N924  O976    6M M6  
A brave new world of opportunity
A holistic view of the global money lifecycle

/!  / %  /  $0      * !   $ "  11  2!  )  /!  $ (!  $! -!&  
 $ "#!        -  !  # / $   -- 3 "   !    "   $!   
    "!  0  4         2      /  $   "&   "&   ! &   $  #$  
&2" *     "&   "-! !&!" !&    *!     *  "!&  /  $      
      2       -- 2   ! $"   #2         (!  *     "5         
- 3"!   '    *!   '   $!  /  &6     #!    +" "       !(  !   
- ( &! )      "!  !    "&  -   ' * 0  
Today,
we  
are
7 & 2)  /!
 !   applying
-- 2 "#   leading-edge
! & "#5!&#!  technologies
generative
 like
"!   (!  Al8   and
 "&  advanced
 &( " !&  data
&      analytics
"  2      to    
$! -  organizations
 # " .    "   of '  all     shapes
 $ -!   and
 "&  sizes
  .!   succeed
help
 "  a   digital
& #      age.
 #!0  The
7$!  fact
'     is,  )  the
 $!  business
    "!    of '  financial
in
 !(  !   is    "no   longer
  "#!  the
 $!  sole
   !  -province
 ( " !  of '    
"%   and
services
banks
 !&    unions,
 "  " )  investment
 "(!  *!"   management
* " #!*!"   firms
+*   and
credit
 "  ! 0  As
8   & 
#   .    "  continues
  "  " !   to
   the
 $!   lines
insurers.
digitization
blur
       the
"!2  lifecycle,
  '! 2  !)  all
     organizations
 # " .    "   need
"!!&  to    
across
money
 " !#  !   seamless
! * !    financial
+" "      experiences
!!(!  they
 $!2  
integrate
wherever
touch
    $  and
 "&  serve
 !(!   customers.
    *! 0  
For
game,
world
    those
 $  !  that
 $    succeed
    !!&  in "  this
*!)  the
 &  truly
   2  is    
their
bank
 $!   oyster.
 2  !0  The
7$!  digital
& #      arm
 *  of '  a   Canadian
9 " &  "    
"%   can
raise
deposits
U.S.
without
-       and
 "&  !extend
, !"&   loans
  "   in "  the
 $!  :0
 0  / 
 $     the
"need
!!&  for
'   brick-and-mortar
   %5 "&5* 3    branches.
 " $! 0  A8  New
;!/  York-based
< %5   !&  
" #!*!"   firm
+*  can
  "  reach
!  $  new
"!/  Gen
=!"  >Z  
investment
management
     *!    around
  "&  the
 &  by
 2  -providing
 ( & "#  real-time
!  5  *!  
customers
world
 "(!  *!"   options
 -   "   to     online
"  "!  gamers.
# *! 0  A8  developer
&!(!  -!  for
investment
   fintech
+" ! $  startup
   3 -  based
   !&  in "  Ireland
 !  "&   can
 "  access
   !    a    critical
a
  ' / !  component
  *- "!"   developed
&!(!  -!&  in "  India
 "&    from
' *  a   & 
software
digital
* %! -   !  hosted
$   !&  in "  Oregon.
4 !# "0  
marketplace
But
while
  !  the
 $!  opportunities
 -- 3 "   !   for
'   reaching
!  $ "#  and
 "&   serving
customers
been
     *!   $have
 (!  "never
!"  #greater,
!  !)  so
    too
     are
 !  the
obstacles.
       ! 0  As
8   more
* !  and
 "&  more
* !  everyday
!(!2& 2  tasks
   %   and
functions
become
  *!  digitized,
& #   .!&)  today's
  & 26   organizations
must
barrage
*     fend
'!"&   off@  a   constant
 #!  of '  increasingly
 " !   "# 2  
  -$       !&   cyberattacks
2 ! A  %   from
&  actors.
     0   Fraud
sophisticated
bad
     a  $huge
 #!  and
 "&  #growing
 / "#  -problem.
   !*0  
is
7$!  unbundling
 "  "&  "#  and
 "&  !embedding
* !&& "#  of '  financial
+" "      tasks
   %   $has
The
 !  !&  a   - 
  $/ %  of '  nonstandard
" "   "& &  global
#       regulations
created
patchwork
 "&  systems
 2  !*   that
"6   communicate,
  ** "    !)  creating

and
don't
massive
inefficiencies
wanting
business
 "!B  !"  !   for
'   organizations
"  "#  to
    do

outside
disharmonies
     &!  their
 $!   own
 /"  borders.
  &! 0  These
7$! !  & 
 $ * " !   are
expected
!,-!  !&  to
    drive
& (!  overall
 (!     GDP
=CD   losses
   !   upward
 -/ &  of '  $6.5
EF01  
trillion
      "  by
 2  2030,
GHIH)  according
    & "#  to    7The
$!  Economist
J  " *   0  

# / $   -- 3 "   !    "   $!  2!     $! &0  
As
8   a   fintech
+" ! $  -provider
 ( &!  that
 $    operates
 -!  !   across
       the
 $!  full
spectrum
 -!   *  of '  money
PQRST  atVW  rest,
XSYWZ  money
PQRST  in[R  motion
PQW[QR  and
VR\  
money
PQRST  atVW  work,
]QX^Z  FIS
     brings
  "#   a   unique
 " _ !  and
 "&  holistic

 -!   (!  to
    the
 $!   complexities
 *- !,   !   of '  the
 $!  global
"!2  
perspective
money
  '! 2  !0    Whether
$! $!  it's
  6   managing
* " # "#  funds
' "&   in "    
lifecycle.
bank
     "    and
 "&  recordkeeping
!  &%!!- "#   ledgers,
( "#  money
* "!2  
accounts
moving
 $  #$   card
 &  "networks
! / %   and
 "&  corporate
  -   !  treasury
 !   2  
through
 2  !* )  or   - 
A "#  * 
"!2  to
%  in "  investment
 "(!  *!"    and
systems,
putting
money
work
  & "#  accounts,
     "  )   FIS    technology
 ! $"   #2  is    at    the
 $!  $heart
! 3   of'  the
trading
#       economy.
!  " *20  E$16aF  trillion
   a   "  of '  financial
+" "      assets
   !    b  
global
    about
10%
world's
    flows
aHc  of '  the
 &6   GDP'
=CD  b  
d /   through
 $  #$   our    systems
2  !*   
and
 "&  technology
 ! $"   #2  each
!  $  year.
2! 0
FIS is all about creating these kinds of convenient,
harmonious financial experiences for the organizations
we work with. For more than 55 years, we have helped
our clients navigate wave after wave of technological
change to capture growth opportunities in their
business. Our ability to withstand and lead through
dynamic and unprecedented times combined with our
ability to apply technology to solve mission-critical
problems for our clients has made us the trusted
partner of some of the world's largest financial services
providers, businesses and platforms.
G FIS
     Annual
8""     Report
i!- 3  2024
GHGj
2
For FIS and our investors, all of this presents huge
growth opportunities in the years ahead.
g "!2      !   g "!2   "  *    " g "!2      / %
In
we  
have
work
bold,
 "  recent
! !"   years,
2!  )  /!
$ (!  been
 !!"  $hard
 &  at    / 
%   on"  a     
multiyear
position
*    2!   "Future
e    !  Forward"
  / &f  strategy
    !#2  to
     "  FIS
for
'    a  new
"!/  era
!   of '  accelerated
   ! !  !&  #growth
 / $  and
 "&  industry
 "&   2  
leadership
Moving
 ! &! $ -  in "  a   rapidly
 - & 2   changing
$ "# "#  marketplace.
* %! -   !0  g 
into
we  
 "    the
 $!  third
 $ &  year
2!   of '  this
 $    transformation
  " ' *    "  effort,
!@ 3)  /!
have
$ (!  made
* &!  tremendous
 !*!"&     strides
   &!   forward
' / &  as
    a   company
  *- "2  
 "&  as
     a  technology
 ! $"   #2  partner
- 3"!  to    our
    clients.
   !"  0  Among
8* "#  our
and
       *-   $*!"  )  we
/!  $have:
 (!h  
accomplishments,
Money at rest . Money in motion . Money at work
  =CD      *!   !&   2   $!   " !"    "    g "!  2    "&     g   
aGDP as measuredby the International Monetary Fund (IMP)
About
klm
no  10%
qrs    
world's
moft  the
ouv  wm
xyz{|  
GDP
}~     flows
mw|  
othrough
uxmn  u  mournx  
|systems
  |ov  |  and
   z  
otechnology.
v  u mym        

Y


         "  #   $% %&'7(%  6$)8*)  (  
6$  ' $  +6)&5 ))  ,  )$*&5-  (.   /575'&78  
)$*&' )  &5%6)($0  1  ,$2  (.   3 $8%4)  87$- )(  
+755)  75%  &5*)(2 5(  2757- $)  (  (.   
)2788)(  '$%&(  65&5)  1  7)  7  ($6)(%  
$*&% $  ,  (.   &5%6)($04)  2 )(  )'6$6  
)'787+86  2&))&57'$&(&'78  ('.5 8-08  4)  7   
,  (.&)  $,'6)&5-  9 6  3   ) 8%  7  27:$&(0  
)(75  &5  6$  ,$2 $  # $8% 70  ; $'.75(  
2 86(&5)  702 5()  +6)&5 ))  &5  5   ,  (.   
87$- )(  /5('.  ;<4  ($75)7'(&5)  &5  =828  
.&)($08  #   75%  # $8% 70  $27&5  )($5-  
7 5 $)  (.7(  3 $5  '8)80  (- (. $  (  2 (  
(.   5 %)  ,  6$  :&5(  '8&5()8  
Tightened our strategic focus on our core
strengths. We rededicated ourselves to
our core business of serving the financial
services industry     from the world's largest
banks and investment managers to the
smallest credit unions     as a trusted
provider of the industry's most secure,
scalable, mission-critical technology. As part
of this refocusing effort, we sold a majority
stake in our former Worldpay Merchant
Solutions payments business in one of the
largest fintech M&A transactions in U.S.
history. We and Worldpay remain strong
partners that work closely together to meet
the needs of our joint clients.
>             ?  ?         @    A B C  
       B A    C                B      "  D0  
8*$7-&5-  2 % $5  4-&8  ),(37$  % )&-5  
$&5'&8)  75%  '$7(&5-  (&-.($  78&-52 5(  
72 5-  6$  $%6'(  75%  5-&5 $&5-  (72)6  
3   .7*  7'' 8$7(%  6$  $%6'(  E03. 8  
75%  % *8 2 5(  5-&5 8  4)  7  $)68(6  3   
7$  +$&5-&5-  &55 *7(&*  5 3  $%6'()  75%  
) 86(&5)  (  27$5(  2 $  F6&'580  3.&8  
+ &5-  $' -5&G%  +0  (.   8&5)  ,  1HI6  
J7 5 $6  I 85(6  I.7 &)  75%  (.   K7'5L  
J$6   ,$  (.   F678&(0  75%  87%&5-7%-   
,65'(&578&(0  ,  6$  ('.5 8-08  
Redesigned how we design, develop
and deliver products and solutions. By
leveraging modern Agile software design
principles and creating tighter alignment    
among our product and engineering teams
we have accelerated our product flywheel
and development engine. As a result, we
are bringing innovative new products and
solutions to market more quickly while
being recognized by the likes of IDC,
Gartner, Celent, Chartis and the Hackett
Group for the quality and leading-edge
functionality of our technology.

Z

_Expanded
`abcded  gourhi  
badjusted
djhkled  _EBITDA
mnopq  
margin
rb
istc  ubyv  \64Z    
ubasis
bktk  apoints,
gtclkw    
apaid
btd  ddown
gxc  y$8z  
ubillion
t{{tgc  tinc  ddebt.
eul|

M    NB           C              O          
B               B     "  4)  7   ,  6$  ,'6)  5  
+6&8%&5-  7  '68(6$  ,  ' 5(&56 6)  P' 885'   
3. $  6$  '8&5()  7$  7(  (.   ' 5($  ,  
*$0(.&5-  3   % 6  3   .7*  )($728&5 %  
(.   $' )))  3   6)  -8+7880  (  )6   
6$  '8&5()6  ,$2  '6)(2 $  5+ 7$%&5-  
(  $%6'(  % 8&*$0  75%  &2 82 5(7(&58  
Q. )  9 )  .7*  $)68(%  &5  )&-5&/'75(80  
5.75' %  &5($7'(&5)  3&(.  '8&5()6  ,7)($  
)$*&'   $) 86(&5  75%  &2 $*%  '6)(2 $  
)7(&),7'(&5  )' $)8  
Streamlined our processes to bring us
closer to our clients. As part of our focus on
building a culture of continuous excellence
where our clients are at the center of
everything we do, we have streamlined
the processes we use globally to support
our clients, from customer onboarding
to product delivery and implementation.
These efforts have resulted in significantly
enhanced interactions with clients, faster
service resolution and improved customer
satisfaction scores.
M                    BB     C       "  #   .7*  
$,$). %  6$  )78)  ( 8)  75%  $,'6)%  6$  
9 )  7$65%  %$&*&5-  -$7($  '$))7)78)  ,  
.&-.7*786 6  ),(37$7+7)%  )86(&5)  7'$))  
6$  +6)&5 )))  75%  - -$7 .&)8  15  7%%&(&5  
(  . 8&5-  012  +$&5-  6$  &5%6)($0787%&5-  
('.5 8-0  (  7  +$7% $  $75-   ,  '8&5()  
&5  7L$7'(&*  27$5(  )-2 5()6  (.&)  9   
&)  5.75'&5-  6$  /575'&78  $/(7+&8&(0  75%  
$%&'(7+&8&(0  +0  $*&%&5-  268(&07$6    
$'6$$&5-  $*56   )($72)8  
Strengthened our selling practices. We have
refreshed our sales tools and refocused our
efforts around driving greater cross-sales of
high-value, software-based solutions across
our businesses and geographies. In addition
to helping FIS bring our industry-leading
technology to a broader range of clients
in attractive market segments, this effort
is enhancing our financial profitability and
predictability by providing multiyear,
recurring revenue streams.
M NCB R          B O B   C               
          C             "  D0  )($728&5&5-  
75%  )&2 8&,0&5-  6$  -8+78   $7(&5)  
7$65%  )$*&5-  (.   5 %)  ,  6$  '8&5()6  3   
.7*  P 75% %  6$  7%:6)(%  SD1QH4  27$-&5  
+0  T   +7)&)   &5()6  7&%  % 35  UV  +&88&5  
&5  % +(  75%  5.75' %  6$  &5*)(2 5(7
-$7%   +7875'   ). (8  #   .7*  % 5   (.&)  
3.&8  ' 5(&56&5-  (  $(6$5  *786   (  6$  
).7$. 8% $)  (.$6-.  %&*&% 5%)  75%  75  
5- &5-  )('5  +60+7'5  $-$728
Simplified our global operations and
reduced operating costs. By streamlining
and simplifying our global operations
around serving the needs of our clients, we
have expanded our adjusted EBITDA margin
by 64 basis points, paid down $8 billion
in debt and enhanced our investmentgrade balance sheet. We have done this
while continuing to return value to our
shareholders through dividends and an
ongoing stock buyback program.
W             ? X  ?    BB              A          
 C   B"  4)  3   ).&,(  2 $  ,  6$  $)6$' )  
75%  '7 &(78  &5*)(2 5()  (37$%  .&-. $7
27$-&56  .&-. $7-$3(.  )86(&5)6  3   7$  
)&(&5&5-  (.   ' 2 750  ,$  )6)(7&57+8  
75%  $/(7+8  -$3(.  &5  7L$7'(&*  27$5(  
)-2 5()  3.&8  )($5-(. 5&5-  6$  
$7(&578  $)&8&5'   7-7&5)(  &5'$7)&5-80  
) .&)(&'7(%  '0+ .$7()8
Changed the way we allocate and invest our
capital. As we shift more of our resources
and capital investments toward highermargin, higher-growth solutions, we are
positioning the company for sustainable
and profitable growth in attractive market
segments while strengthening our
operational resilience against increasingly
sophisticated cyberthreats.
012  455678  9
       3 
FIS Annual Report 2024



shareholder letter icon 4/28/2025 Letter Continued (Full PDF)
 

FIS Stockholder/Shareholder Letter (Fidelity National Information Services, Inc.) | www.StockholderLetter.com
Copyright © 2023 - 2025, All Rights Reserved

Nothing in StockholderLetter.com is intended to be investment advice, nor does it represent the opinion of, counsel from, or recommendations by BNK Invest Inc. or any of its affiliates, subsidiaries or partners. None of the information contained herein constitutes a recommendation that any particular security, portfolio, transaction, or investment strategy is suitable for any specific person. All viewers agree that under no circumstances will BNK Invest, Inc,. its subsidiaries, partners, officers, employees, affiliates, or agents be held liable for any loss or damage caused by your reliance on information obtained. By visiting, using or viewing this site, you agree to the following Full Disclaimer & Terms of Use and Privacy Policy.