PFS Shareholder/Stockholder Letter Transcript:
2024
ANNUAL REPORT
BUILDING FOR THE FUTURE
Provident Financial Services, Inc. is the holding company for Provident Bank. Established in
1839, Provident Bank emphasizes Commitment You Can Count On in attending to the financial
needs of businesses, individuals, and families throughout New Jersey, eastern Pennsylvania,
and Nassau, Orange and Queens Counties in New York. The Bank offers a broad array of
deposit, loan, and investment products, as well as wealth management, trust, and fiduciary
services through its wholly owned subsidiary, Beacon Trust Company, and insurance services
through its wholly owned subsidiary, Provident Protection Plus, Inc.
Financial Highlights
(In thousands, except branch data, per share data, and percent data)
As of December 31,
2024
2023
2022
$24,051,825
$14,210,810
$13,783,436
18,628,391
10,766,501
10,160,860
327,623
363,080
387,923
2,768,915
1,690,112
1,803,548
18,623,813
10,292,514
10,563,024
Borrowed funds
2,020,435
1,970,033
1,337,370
Stockholders equity
2,601,207
1,690,596
1,597,703
2024
2023
2022
$115,525
$128,398
$175,648
$1.05
$1.71
$2.35
Net interest margin
3.26%
3.16%
3.37%
Average net interest rate spread
2.63%
2.63%
3.22%
Non-performing loans to total loans
0.39%
0.46%
0.57%
Allowance for loan losses to total loans
1.04%
0.99%
0.86%
140
94
95
Total assets
Net loans outstanding
Held to maturity debt securities
Available for sale debt securities
Deposits
As of or for the year ended December 31,
Net income
Diluted earnings per share
Number of branches
A Message from
Christopher Martin and Anthony Labozzetta
Dear Fellow Shareholders,
Reflecting on 2024, we recognize the challenges that have
defined the year from persistent inflation and fluctuating
interest rates to natural disasters and an evolving geopolitical
landscape. Despite these external factors, we made significant
strides, achieving key milestones that have strengthened our
position as the premier super community banking franchise in
the region. We are proud to share our accomplishments and
the strategic initiatives that have positioned us for long-term
success.
Our signature achievement of the year was the successful
completion of our merger with Lakeland Bancorp. This
transformative merger was made possible by our teams
resilience and commitment to flawless execution. In addition,
the attainment of an investment-grade debt rating from KBRA,
followed by the issuance of $225 million in subordinated debt,
bolstered our capital position and enabled us to complete the
final steps of the regulatory approval process.
We extend a warm welcome to our new team members,
customers, shareholders and board members from Lakeland.
The integration of our two institutions has been guided by a
shared commitment to excellence, innovation, and community
service. The combination of our banks has allowed us to
enhance our market reach, improve operating scale and
efficiency, and reinforce our competitive position in the region.
FINANCIAL HIGHLIGHTS
Provident Financial Services delivered strong financial
performance in 2024. Our stable core deposit funding
contributed to a 3.26% net interest margin that, aided by solid
performance from our wealth management and insurance
operations, helped drive a pre-tax, pre-provision return on
average assets adjusted for merger-related expenses of
1.46% and an adjusted pre-tax pre-provision return on
average tangible equity of 18.77% for the year.
Our key performance metrics reflect the success of our
strategic initiatives, operational efficiencies, and disciplined
risk management. The successful merger with Lakeland has
created a more robust financial institution with greater earnings
potential and enhanced capabilities, setting the stage for
further growth in the years ahead.
STRATEGIC INTEGRATION AND EXPANSION
The seamless integration of operating systems, alignment of
corporate cultures, and dedication to the customer experience
have been hallmarks of a year defined by our merger. Through
detailed planning and execution, we ensured that the transition
for both customers and employees was smooth, with minimal
disruption to service. We could not have accomplished this
without the commitment and tireless efforts of our team
members. The new organization now benefits from a stronger
foundation to drive revenue growth, deepen customer
relationships, and enhance business operations.
Our larger footprint and expanded team allows us to provide
a comprehensive offering of products and services, blending
the personalized customer experience of a community bank
with the expansive capabilities of a larger financial institution.
The integration of our business lines leverages the best of both
organizations to better serve our customers. For instance,
one of the key enhancements resulting from the merger is
the expansion of our specialty lending capabilities, which now
include Asset Based, Mortgage Warehouse, and Healthcare
Lending for businesses to obtain much needed financing from
Provident Bank.
In 2024, we launched our small business lending platform,
addressing a significant opportunity in our product offerings
and meeting the growing needs of small businesses the
backbone of our communities. This initiative is expected to
drive deposit and treasury management growth while opening
doors for expansion in our wealth management and insurance
business lines.
iii
A MESSAGE FROM CHRISTOPHER MARTIN AND ANTHONY LABOZZETTA
As part of our strategic expansion in Eastern Pennsylvania,
we added six experienced lenders to our commercial lending
team, strengthening our presence in this critical market. In
addition, we were pleased to welcome a highly accomplished
Chief Lending Officer to lead our commercial banking efforts.
Their expertise and vision will support our business strategy to
grow our lending portfolios, intensify customer relationships,
and broaden our horizons in the markets we serve.
STRENGTHENING COLLABORATION AND COMMUNITY
COMMITMENT
A culture of collaboration remains at the core of Provident
Bank. In 2024, we boosted cross-business referrals, fostering
enhanced customer relationships and broadening service
offerings. One example involved a referral from Beacon Trust
to their partners in Commercial Real Estate and Provident
Protection Plus, resulting in lending, deposit, treasury
management, and insurance relationships a true testament
to the synergies within our organization.
Our commitment to corporate social responsibility remains
unwavering. In 2024, Provident Bank and The Provident
Bank Foundation contributed more than $2.8 million to
non-profit organizations that provide essential services to
the communities we serve. Additionally, we take pride in the
many team members who dedicate their time to volunteer
efforts. A notable highlight was our annual Bob Price Memorial
Turkey Drive held at the home of the Lehigh Valley Iron Pigs
in Allentown, PA. In partnership with the IronPigs and New
Bethany, this grass-roots initiative resulted in the collection
of more than 2,000 frozen turkeys, which were distributed to
area non-profit agencies and schools to support families in
need during Thanksgiving a shining example of the power
of community partnerships.
iv
LOOKING AHEAD
As we move forward, we remain committed to executing our
strategic vision, fostering growth, and delivering value to our
shareholders. Our expanded footprint, enhanced capabilities,
and talented team provide us with the agility and strength to
navigate the evolving banking landscape. We are confident that
our focus on innovation, employee and customer experience,
and community impact will continue to differentiate us as the
premier super community banking franchise in the region.
On behalf of the entire company, we thank you, our
shareholders, for your continued trust and support.
Sincerely,
Chris Martin
Anthony Labozzetta
Executive Chairman President & CEO
A MESSAGE FROM CHRISTOPHER MARTIN AND ANTHONY LABOZZETTA
Board of Directors and Executive Management
DIRECTORS
Christopher Martin
Ursuline F. Foley
Anthony J. Labozzetta
Robert E. McCracken
Executive Chairman
Former Chief Corporate
Operations Officer,
XL Group
President and
Chief Executive Officer
Sole Managing Member and
Owner, REM LLC
President, Smith-McCracken and
Wood Funeral Homes
James P. Dunigan
Brian A. Gragnolati
Edward J. Leppert
John Pugliese
Former Executive Officer,
PNC Asset
Management Group
President and
Chief Executive Officer,
Atlantic Heath System
Founder,
Leppert Group LLC,
CPA s
(Lead Director)
Former Chief Executive Officer,
Motors Management Corporation
Frank L. Fekete
James E. Hanson, II
Nadine Leslie
Thomas J. Shara
Managing Partner,
Mandel, Fekete & Bloom,
CPAs
President and
Chief Executive Officer,
The Hampshire Companies
President and
Chief Executive Officer,
Middlesex Water Company
Executive Vice Chairman
Brian M. Flynn
Matthew K. Harding
Managing Partner,
PKF O Connor Davies, LLP
Chief Executive Officer,
Levin Management
Corporation
Management
PROVIDENT FINANCIAL SERVICES, INC.
Christopher Martin
Thomas J. Shara
Adriano M. Duarte
Bennett MacDougall
Executive Chairman
Executive Vice Chairman
Anthony J. Labozzetta
Thomas M. Lyons
Executive Vice President
and Investor Relations Officer
Executive Vice President, General
Counsel and Corporate Secretary
President and
Chief Executive Officer
Senior Executive Vice President
and Chief Financial Officer
PROVIDENT BANK
Christopher Martin
Adriano M. Duarte
Thomas M. Lyons
James M. Nigro
Executive Chairman
Executive Vice President
and Chief Accounting Officer
Senior Executive Vice
President and Chief
Financial Officer
Executive Vice President and
Chief Credit Officer
Anthony J. Labozzetta
William J. Fink
Bennett MacDougall
Carolyn Powell
President and
Chief Executive Officer
Executive Vice President and
Chief Lending Officer
Executive Vice President
and General Counsel
Executive Vice President and
Chief Human Resources Officer
Thomas J. Shara
Vito Giannola
Timothy J. Matteson
Walter Sierotko
Executive Vice Chairman
Executive Vice President and
Chief Banking Officer
Executive Vice President and
Chief Administrative Officer
Executive Vice President and
Head of CRE Lending
James A. Christy
George Lista
Valerie O. Murray
Ravi Vakacherla
Executive Vice President
and Chief Risk Officer
President and
Executive Vice President and
Chief Executive Officer,
Chief Wealth Management
Provident Protection Plus, Inc. Officer
Executive Vice President
and Chief Digital and Innovation
Officer
Joseph T. Covell
Senior Vice President
and General Auditor
v
3/12/2025 Letter Continued (Full PDF)