On this page of StockholderLetter.com we present the 4/11/2023 shareholder letter from Teladoc Health, Inc. — ticker symbol TDOC. Reading current and past TDOC letters to shareholders can bring important insights into the investment thesis.

 •  4/11/2023 Letter Continued (Full PDF)
 •  4/9/2024 TDOC Stockholder Letter
 •  4/8/2025 TDOC Stockholder Letter
 •  4/7/2026 TDOC Stockholder Letter
 •  More "Diagnostics" Category Stockholder Letters
 •  TDOC Benford's Law Stock Score = 97

TDOC 4/11/2023 Shareholder/Stockholder Letter Transcript:

ANNUAL REPORT
2022
A one-in-a-50-million experience

In 2022, we hit a big
milestone   50 million
virtual visits.
That   s countless moments of relief,
from the living room to the operating room,
from before breakfast to the aftermath of
a storm. And we   re still creating breakthrough
moments for the people we serve every day,
working hard to make sure each one feels like
a one-in-a-50-million experience.
Hear their stories

Dear fellow shareholders,
Teladoc Health delivered strong performance in 2022,
despite a challenging operating environment with a series
of macroeconomic headwinds.
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in the best position to seize the opportunities in front of us and help our members live
their healthiest lives.
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Reinforcing our clear industry leadership
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among consumers, health plans and hospitals and health systems around the world.
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Promoter Score consistently above 60.
Among our 2022 performance highlights, we:
+ Generated strong momentum for Primary360. Usage grew, and more than half of our
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to multi-specialty care in addition to primary care.
+ Drove lower costs for people with chronic conditions. 7RGD\  QHDUO\     RI HQUROOHHV XVH 
more than one of our chronic care products, and last year a shared savings pilot with a large
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+ Secured important new deals. )RU H[DPSOH  +HDOWK &DUH 6HUYLFH &RUSRUDWLRQ  +&6&  
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we   re replacing three competitors across chronic care, telemedicine and mental health
at one of the largest providers of care to government-run facilities as it moves away from
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other organizations which collectively turned to us for a variety of solutions ranging from
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health systems solutions.
+ Continued to deliver strong performance from our BetterHelp segment. %HWWHU+HOS 
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at a time when half of Americans who need mental healthcare aren   t getting it.
Our strategy for balanced growth
Given the current operating environment, as well as the larger scale at which we now operate,
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Our values
We are passionate about
taking care of people.
We are committed to
unsurpassed quality.
We keep our promises.
We lead with integrity,
accountability and transparency.
We stand up for what   s right.
We strive to create value.
We respect each other and
value succeeding together.

In 2022, we made significant progress in driving better outcomes for our members, creating more
value for our customers and putting ourselves on a path to sustainable and balanced growth.
56%
> 50%
90%
OF OUR PRIMARY360 MEMBERS WITH HIGH
BLOOD PRESSURE HAVE LOWERED THEIR
BLOOD PRESSURE
OF PRIMARY360 USERS HAVE USED
AT LEAST ONE OTHER
TELADOC HEALTH SERVICE
OF OUR MEMBERS USING BETTERHELP
CONTINUE AFTER THEIR FIRST SESSION WITH
     5(3257,1* ,03529(0(17 ,1 7+(,5 
DEPRESSION OR ANXIETY
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our teams. These actions put our company on an improved path to
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mental health and delivering true whole-person care.
Importantly, our more balanced approach does not mean that we will
stop growing and working to increase adoption of virtual care across
the industry. We will continue to make investments aimed at expanding
our leadership position.
Addressing persistent needs in the healthcare system
+ When someone is enrolled in more than one of our chronic condition
management programs they   re more engaged, which leads to better
clinical outcomes. A member who is enrolled in four programs, for
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enrolled in two.
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Commitment to our communities
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and what it could be.
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so did the belief that companies can and should do their part to change
society for the better.
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We   re proud of the leadership role we   ve played in making this happen.
We   re even more excited that we   re positioned to help meet the
persistent and ever-changing needs of consumers, employers,
health plans and providers.
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healthcare to more people around the world, including those whose
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+ Consumers expect more control over their healthcare experience
and are more aware of the importance of mental healthcare
+ Employers and health plans expect solutions that meet the needs
of both individual members and their populations as a whole and are
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support value-based care and allow them to serve the needs of
more patients
The pandemic has made it even clearer that the best way to keep
someone healthy is to treat both their physical and mental health.
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nurses, primary care physicians and mental health professionals.
On a corporate level, we further integrated diversity, equity and
inclusion into our decision-making framework with the addition
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Operating Committee.
Looking ahead
Many virtual care companies lack scale and emphasize narrow point
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operating at scale and delivering on the promise of whole-person
virtual care.
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our members, creating more value for our customers and putting
ourselves on a path to sustainable and balanced growth.
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range of healthcare needs and makes it easier for more people to
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these put us in a position to continue leading our industry.
Our unique approach to whole-person care
I want to conclude by expressing my gratitude to our nearly 5,600
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when those we serve need us most. I also thank our investors for your
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In our industry, a lot of companies talk about whole-person care. At
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world live healthier lives.
+ Members utilizing a mix of our diabetes, hypertension, weight
management and mental health programs are improving their
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Regards,
Jason Gorevic
&KLHI ([HFXWLYH 2  FHU

4/11/2023 Letter Continued (Full PDF)

 

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